# AI agents and assistants for small businesses

Modulix builds AI agents that triage your inbox and leads, answer routine customer questions, handle scheduling and answer the phone. They work inside the tools you already use, and a person approves anything important before it happens.

## Questions

### What can an AI agent do for a small business?

An AI agent can sort and reply to routine emails, qualify new leads, answer common customer questions, book and reschedule appointments and answer the phone after hours. It works inside the tools you already use and asks a person to approve anything important, like a quote or a refund.

### Can an AI agent answer my business phone?

Yes. A voice agent can answer calls, collect the caller's name, need and urgency, book an appointment and text a summary to your team. Urgent calls can be passed to a person right away. Before launch we run scripted test calls based on the calls you actually get.

### How do approvals work?

You choose which actions need approval. Usually the agent drafts a reply or booking and you approve it with one tap from email, text or a simple dashboard. As you gain confidence, low-risk tasks can run on their own, while anything involving money or new customers still waits for you.

### How long does it take to launch an AI agent?

A simple agent, like inbox triage or after-hours call answering, can go live within a Quick Start, which takes about a week. Agents that connect to several systems are scoped during the free audit, and you get a fixed quote and timeline before any work begins.

Book a free 20-minute AI audit: https://modulixsolutions.com/contact/