AI agents and automations for small and mid-size businesses

AI agents and automations that do the busywork.

Modulix Solutions designs, builds and runs AI agents, automations and internal tools for small and mid-size businesses. We take repetitive work off your team, like sorting leads, answering routine questions and moving data between apps, and a person approves anything that matters.

20 minutes with Sky. You leave with at least one thing worth automating, even if we never work together.

  • Fewer dropped leads
  • Faster replies
  • Hours back every week
Agent workflowIllustrative example

Illustrative example: an email arrives, an AI agent sorts it and drafts a reply, a person approves it, and the reply is sent with a follow-up booked.

The basics

What is an AI agent?

An AI agent is software that reads incoming work, works out what kind of task it is and takes the next step, like drafting a reply, updating a record or booking a time. Unlike a chatbot, it acts inside your tools. Ours ask a person before doing anything important.

Chatbot

Answers questions in a chat window. Useful, but it can't do anything with the answer.

Automation

Follows fixed rules between apps. Reliable, but it breaks when inputs are messy.

AI agent

Handles messy inputs like emails and calls, takes action in your tools, and asks for approval when it matters.

Services

What we build

We build four things: AI agents and assistants, workflow automations, custom internal tools and dashboards, and AI-ready websites. Most clients start with one and add the next when the first is paying off.

AI agents and assistants

Problem
Leads, support emails and calls pile up faster than your team can answer them.
What we build
Agents for inbox and lead triage, customer support, scheduling and phone calls, with a person approving anything that matters.
Outcome
Faster replies, fewer missed leads and less time spent sorting messages.
AI agents and assistants service page

Workflow automation

Problem
Your team copies the same information between email, spreadsheets, your CRM and invoices.
What we build
Connections between the tools you already use, with AI steps only where they help, like reading a form or summarizing a call.
Outcome
Less retyping, fewer errors and work that moves without someone chasing it.
Workflow automation service page

Custom internal tools and dashboards

Problem
The business runs on spreadsheets and workarounds that only one person understands.
What we build
Focused tools for tracking jobs, approvals and inventory, plus dashboards that show what's happening at a glance.
Outcome
One shared place to see the work, and fewer questions only one person can answer.
Custom internal tools and dashboards service page

AI-ready websites

Problem
Your site is slow or dated, and it's hard for people or AI assistants to tell what you do.
What we build
Fast sites with clear structure, plain answers and the markup that search engines and AI assistants read.
Outcome
A site that people and AI search can understand, with a clear path to contact you.
AI-ready websites service page

Packages

Three ways to work with us

Start with a fixed-price Quick Start, scope a larger Build project, or keep everything running with a monthly Run and Improve plan. Prices are shown up front, and every build gets a fixed quote before work starts.

Start here

Quick Start

[$X] fixed

An AI audit plus one working automation, live in about a week.

  • Audit of your current workflows and tools
  • A ranked list of what to automate first
  • One working automation or agent, built and running
  • Walkthrough and a short written guide

What it isn't. Not a slide deck or strategy report. You get something running.

Book the free audit first

Build

From [$X], fixed quote

A scoped project for a larger agent, automation or internal tool.

  • Written scope and fixed quote before work starts
  • Working versions to review as it's built
  • Testing on real examples from your business
  • Handoff, training and documentation

What it isn't. Not open-ended hourly billing. Scope changes are quoted before they happen.

Talk about a build

Run and Improve

[$X] / month

We monitor, maintain and improve your agents and automations.

  • Monitoring and fixes when tools or data change
  • Monthly review of what your agents handled
  • Small improvements and new automations as you go
  • A direct line to Sky

What it isn't. Not a long contract. Month to month, cancel anytime.

Ask about monthly plans

AI usage fees from model providers are [billed at cost / paid directly by you]. You'll see them before anything goes live.

Add-on: Text Your AI, [$X] / month. Your own AI assistant you text for website changes, workflow updates and first-line support on anything we built.

See how it works

Add-on: Text Your AI

Text your AI. It makes the change.

Text Your AI is an add-on that gives you your own AI assistant you can text like a coworker. Ask it to put items on sale, update your hours, change a page or fix a workflow. It makes the change, sends a preview for anything public and brings in Sky when a person is needed.

What you can text it

  • Edit your website: sales, prices, hours, photos and page text
  • Update the workflows and automations we built for you
  • Ask how anything we built works, any time
  • Report a problem and get it fixed or passed to Sky

How it stays safe

  • Anything customers will see comes back as a preview first
  • Only phone numbers you approve can make requests
  • It only works on what we built or connected for you
  • Every change is logged and can be undone

[$X] / month, added to any project

Works over regular text messages. [CONFIRM: SMS, iMessage or WhatsApp]

Illustrative example

Use cases

Use cases by industry

The same building blocks fit very different businesses. Below are common starting points, each shown as a typical before and after. They are illustrative examples, not client results.

Home services

HVAC, plumbing, electrical, trades

BeforeAfter-hours calls go to voicemail and leads wait until morning.

AfterA phone agent answers, collects job details, flags emergencies and books the rest.

Home services use case

Agencies

Marketing, creative, digital

BeforeAccount managers spend hours writing status reports by hand.

AfterAn agent pulls project data each week and drafts the report for review.

Agencies use case

E-commerce

Online stores, DTC brands

Before“Where's my order?” emails fill the support inbox.

AfterAn agent answers order-status questions from store data and hands unusual cases to a person.

E-commerce use case

Clinics and professional services

Clinics, law, accounting, consulting

BeforeFront-desk staff juggle intake forms, reminders and rescheduling.

AfterIntake, reminders and rescheduling run automatically, with staff approving changes.

Clinics and professional services use case

Creators and communities

Creators, coaches, online communities

BeforeDMs, sponsor emails and member questions all land in one pile.

AfterAn agent sorts messages, drafts replies and flags sponsor deals for you.

Creators and communities use case

Don't see your industry?

Most businesses have the same leaks: slow replies, retyped data and questions only one person can answer.

Book a free 20-min AI audit

How our AI works

How our AI works

Our agents draft and do routine work, and a person approves anything that matters. Your data stays in accounts you own, it isn't used to train AI models, and we choose models based on the job and your privacy needs.

01

Humans approve what matters

You decide what an agent can do alone and what needs a tap from a person. Payments, deletions and first messages to a new customer can always wait for approval.

02

Your data stays yours

Agents run on accounts you own. You can see what they did, export it, and switch them off at any time.

03

No training on your data

We use providers' business and API plans, which don't train on your inputs by default, and we never train models on client data. [CONFIRM per provider]

04

The right model for the job

We mostly use Claude (Anthropic) and OpenAI models. When data must stay private or on your own hardware, we use open-source or locally hosted models.

05

Security in plain English

Each agent gets only the access it needs. Passwords and keys live in a secrets manager, never in code or chat. Every action is logged.

06

When AI isn't sure, it asks

Agents are tested on real examples before launch. Anything they're unsure about goes to a person instead of a guess.

Read our AI use policy

Proof

Results and how we work ourselves

Client case studies appear here as projects finish. We publish only real results, with the client's permission, and never invented numbers.

[CASE STUDY 1: client or industry, the problem, what we built, the result in their words or a real number]
[CASE STUDY 2: client or industry, the problem, what we built, the result in their words or a real number]
[CASE STUDY 3: client or industry, the problem, what we built, the result in their words or a real number]

Case studies: coming soon.

What we run on ourselves: Modulix runs on its own AI agents

We run our own company the way we'd set up yours. A small fleet of AI agents handles operations and engineering: one plans and prioritizes the work, others write, review and ship code, and Sky sets direction and signs off on plans. New ideas get tested here before we offer them to clients. [CONFIRM: wording and level of detail you're comfortable sharing publicly]

SkySets direction, approves plans
Operations agentPlans and prioritizes work
Engineering agentsWrite, review and ship code
Gradual rolloutChanges go live in stages
Illustrated portrait of Sky Tomlinson

Sky Tomlinson, Founder, Modulix Solutions LLC

You work directly with Sky from the first call through launch, with no account managers in between. [BIO: 2 to 3 verifiable sentences on background]

Free 2-minute check

Is your business ready for AI?

Answer eight yes-or-no questions to see where AI could save you time first. You get a score and a short list of starting points right away. No email needed.

Start the 2-minute check
  1. Does your team answer the same customer questions every week?
  2. Do leads or inquiries ever wait more than a day for a reply?
  3. Is the same information typed into more than one tool?
  4. Do you use a CRM, booking tool or shared inbox?
  5. Are your key processes written down, even roughly?
  6. Does one person hold knowledge nobody else can find?
  7. Do you miss calls after hours or during busy times?
  8. Would you approve AI-drafted replies before they send?

FAQ

Questions people ask about AI for their business

Short, direct answers. If yours isn't here, ask Sky on the free audit call.

How much does an AI agent cost for a small business?

It depends on what the agent does and how many tools it connects to. At Modulix, a Quick Start with an audit and one working automation is a fixed [$X]. Larger builds get a fixed quote after a free audit, and ongoing care is a monthly plan. AI usage fees are usually small and shown up front.

Will AI replace my staff?

No. The goal is to take repetitive work off your team, like sorting emails, re-entering data and answering the same questions, so people can spend their time on customers and judgment calls. Agents draft and route the work. Your staff approve it, handle the exceptions and own the customer relationships.

How long does setup take?

A Quick Start, covering an audit and one working automation, takes about a week. Larger builds are scoped during the audit, and you get a timeline with the fixed quote before any work starts. Much of the setup time goes into testing the agent on real examples from your business.

What if the AI makes a mistake?

Agents are tested on real examples before launch, and anything important waits for a person to approve it. When an agent isn't sure, it hands the task to your team instead of guessing. Every action is logged, so mistakes are easy to spot and fix, and we adjust the agent so they don't repeat.

Do I need to change my tools?

Usually not. We start with the tools you already use, like email, calendar, CRM, spreadsheets or booking software, and connect them. If something can't connect, we'll tell you during the audit and suggest the simplest alternative. Replacing software is a last resort, not the starting point.

What's the difference between an AI agent and a chatbot?

A chatbot answers questions in a chat window. An AI agent takes action inside your tools: it can read an email, look up an order, draft a reply, update your CRM and book a meeting. Chatbots talk, agents do the work, and ours ask a person to approve anything that matters before it happens.

Is my business data safe with AI?

Our agents run on accounts you own, get only the access they need and log every action. We use business and API plans from model providers that don't train on your data by default, and private or local models for sensitive information. You can export your data or switch an agent off at any time.

What does a free AI audit include?

A 20-minute call about how work moves through your business today: where leads come in, what gets retyped and what eats your team's time. You leave with at least one specific thing worth automating and a rough idea of cost. There's no obligation and no sales deck.

Can I text an AI to update my website or workflows?

Yes, with the Text Your AI add-on. You text your own AI assistant, for example “put winter boots on sale through Sunday,” and it makes the change on the website or workflows we built for you. Anything customers will see comes back as a preview to approve first, and tricky requests go to Sky.

Which AI models does Modulix use?

We mostly use Claude from Anthropic and models from OpenAI, picked per task for accuracy, speed and cost. When data needs to stay private or on your own hardware, we use open-source or locally hosted models. You'll always know which models touch your data and why we chose them.

Get started

Book a free 20-minute AI audit

Pick a time that suits you, or send a few details and Sky will reply within [1 business day].

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sky@modulixsolutions.com

Or send the details

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