Question 1

How much does an AI agent cost for a small business?

Accepted Answer

It depends on what the agent does and how many tools it connects to. At Modulix, a Quick Start with an audit and one working automation is a fixed [$X]. Larger builds get a fixed quote after a free audit, and ongoing care is a monthly plan. AI usage fees are usually small and shown up front.

Question 2

Will AI replace my staff?

Accepted Answer

No. The goal is to take repetitive work off your team, like sorting emails, re-entering data and answering the same questions, so people can spend their time on customers and judgment calls. Agents draft and route the work. Your staff approve it, handle the exceptions and own the customer relationships.

Question 3

How long does setup take?

Accepted Answer

A Quick Start, covering an audit and one working automation, takes about a week. Larger builds are scoped during the audit, and you get a timeline with the fixed quote before any work starts. Much of the setup time goes into testing the agent on real examples from your business.

Question 4

What if the AI makes a mistake?

Accepted Answer

Agents are tested on real examples before launch, and anything important waits for a person to approve it. When an agent isn't sure, it hands the task to your team instead of guessing. Every action is logged, so mistakes are easy to spot and fix, and we adjust the agent so they don't repeat.

Question 5

Do I need to change my tools?

Accepted Answer

Usually not. We start with the tools you already use, like email, calendar, CRM, spreadsheets or booking software, and connect them. If something can't connect, we'll tell you during the audit and suggest the simplest alternative. Replacing software is a last resort, not the starting point.

Question 6

What's the difference between an AI agent and a chatbot?

Accepted Answer

A chatbot answers questions in a chat window. An AI agent takes action inside your tools: it can read an email, look up an order, draft a reply, update your CRM and book a meeting. Chatbots talk, agents do the work, and ours ask a person to approve anything that matters before it happens.

Question 7

Is my business data safe with AI?

Accepted Answer

Our agents run on accounts you own, get only the access they need and log every action. We use business and API plans from model providers that don't train on your data by default, and private or local models for sensitive information. You can export your data or switch an agent off at any time.

Question 8

What does a free AI audit include?

Accepted Answer

A 20-minute call about how work moves through your business today: where leads come in, what gets retyped and what eats your team's time. You leave with at least one specific thing worth automating and a rough idea of cost. There's no obligation and no sales deck.

Question 9

Can I text an AI to update my website or workflows?

Accepted Answer

Yes, with the Text Your AI add-on. You text your own AI assistant, for example “put winter boots on sale through Sunday,” and it makes the change on the website or workflows we built for you. Anything customers will see comes back as a preview to approve first, and tricky requests go to Sky.

Question 10

Which AI models does Modulix use?

Accepted Answer

We mostly use Claude from Anthropic and models from OpenAI, picked per task for accuracy, speed and cost. When data needs to stay private or on your own hardware, we use open-source or locally hosted models. You'll always know which models touch your data and why we chose them.

About Sky Tomlinson and Modulix Solutions

Sky Tomlinson, Founder, Modulix Solutions LLC

Company facts

What we run on ourselves: Modulix runs on its own AI agents

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