Inbox and lead triage
Sorts incoming email and form leads, summarizes each one and drafts a reply for approval.
AI agents and assistants for small businesses
Modulix builds AI agents that triage your inbox and leads, answer routine customer questions, handle scheduling and answer the phone. They work inside the tools you already use, and a person approves anything important before it happens.
What it does
Customer support
Answers routine questions from your own information and hands anything unusual to a person.
Scheduling
Books, confirms and reschedules appointments in your calendar or booking tool.
Voice and phone agents
Answers calls, collects details, flags urgent ones and texts your team a summary.
Problem
Leads, support emails and calls pile up faster than your team can answer them.
What we build
Agents for inbox and lead triage, customer support, scheduling and phone calls, with a person approving anything that matters.
Outcome
Faster replies, fewer missed leads and less time spent sorting messages.
How a project runs
- Free audit20 minutes to find the best first task.
- Build and testWe test on real examples from your business.
- Approve and launchYou choose which actions need approval.
- Run and improveWe monitor and tune it every month.
Common questions
What can an AI agent do for a small business?
An AI agent can sort and reply to routine emails, qualify new leads, answer common customer questions, book and reschedule appointments and answer the phone after hours. It works inside the tools you already use and asks a person to approve anything important, like a quote or a refund.
Can an AI agent answer my business phone?
Yes. A voice agent can answer calls, collect the caller's name, need and urgency, book an appointment and text a summary to your team. Urgent calls can be passed to a person right away. Before launch we run scripted test calls based on the calls you actually get.
How do approvals work?
You choose which actions need approval. Usually the agent drafts a reply or booking and you approve it with one tap from email, text or a simple dashboard. As you gain confidence, low-risk tasks can run on their own, while anything involving money or new customers still waits for you.
How long does it take to launch an AI agent?
A simple agent, like inbox triage or after-hours call answering, can go live within a Quick Start, which takes about a week. Agents that connect to several systems are scoped during the free audit, and you get a fixed quote and timeline before any work begins.
Related use cases
Home services
A phone agent answers, collects job details, flags emergencies and books the rest.
Clinics and professional services
Intake, reminders and rescheduling run automatically, with staff approving changes.
E-commerce
An agent answers order-status questions from store data and hands unusual cases to a person.
Find the first task for your AI agent.
A free 20-minute audit with Sky. You leave with one concrete starting point.